WeClub Entertainment, operated by WeClub Group. References to “We”, “Us”, or “Our” in this Privacy Notice, mean the following data controllers, who determine how (and for what purposes) your personal data is used: This policy explains how we handle personal information when you browse our website, view entertainment content or contact us.
When you contact us, we receive your name, email address, enquiry subject, message and any other information you choose to provide.
Our contact form requires your name, email address and subject. Without these details, the form cannot be submitted. Your message is optional. Please include only information necessary for your enquiry.
Our hosting and security services may also process technical information, such as your IP address, browser and device details, pages requested and access times, to deliver and protect the website.
We use personal information to respond to enquiries, communicate about collaborations or entertainment content, manage related correspondence, maintain website security and meet applicable legal obligations.
If we wish to use your information for an additional purpose that requires your consent, we will request that consent separately. Sending a contact enquiry does not automatically subscribe you to promotional communications.
Our website and embedded services may use cookies or similar technologies to support website functionality, security and visitor preferences.
Third-party video players may use their own cookies or identifiers for playback, measurement or advertising, according to their privacy policies and settings.
You can manage cookies through your browser settings and any available controls provided by the relevant service. Blocking certain cookies or technologies may affect video playback or other website features.
Our website includes entertainment videos and links to services such as YouTube, Facebook, Instagram, TikTok and Google.
When an embedded player loads or you interact with it, its provider may receive information such as your IP address, browser details and playback activity. Clicking an external link takes you to a service that handles information under its own privacy policy.
We encourage you to review those policies before using third-party services. This policy describes WeClub Entertainment’s handling of information; it does not govern those providers’ independent activities.
Personal information may be accessed by authorised personnel handling your enquiry and service providers supporting our website, hosting, email delivery, security or technical maintenance.
We limit access and disclosure to what is necessary for the relevant purpose. We may also disclose information where required by law, in response to a lawful request, to protect legal rights or where you authorise a particular disclosure.
Some service providers may store or process information outside Malaysia.
Where we transfer personal information internationally, we will meet the applicable legal requirements for that transfer, including any required safeguards or consent.
We retain personal information for as long as necessary to handle your enquiry, maintain appropriate records and fulfil applicable legal obligations. When information is no longer needed, we will delete or anonymise it, subject to necessary backup and recordkeeping arrangements.
We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure. No method of internet transmission or electronic storage can guarantee complete security.
Subject to applicable law, you may request access to your personal information, ask us to correct inaccurate information, withdraw consent where processing relies on consent, and request that we stop using your information for direct marketing. You may also exercise applicable rights concerning processing that causes damage or distress.
Where applicable, you may request that your personal information be transferred directly to another data controller, subject to technical feasibility and compatibility of the data format.
You may also ask us to delete information we no longer need. Some information may need to be retained for legal or other permitted purposes.Contact us using the details below to make a request. We may need to verify your identity before responding. Withdrawing consent may affect our ability to continue handling an enquiry where that information is necessary.
Children should obtain permission from a parent or guardian before submitting personal information where that permission is required by law.
If you believe a child has provided personal information without the necessary permission, please contact us so we can assess the situation and take appropriate action.
We may update this policy when our website, services or information-handling practices change. The revised policy will appear on this page with an updated date.
For privacy questions, requests or complaints,
You may also contact us through the Contact Us page. If your concern remains unresolved, you may raise it with the relevant data protection authority.
